Terms and Conditions


Mission Statement

“To create memorable experiences that will invigorate people’s senses and appreciation of life through wine”

Tour Information

•    Free pick up and drop off within the Auckland central business district
•    Superior air conditioned spacious  Ford Transit 4-11pax
•    Luxury climate controlled Ford Territory 2-3 pax
•    Full and half day tours available
•    Large luggage space in vehicles
•    Legal drinking age (18+) applies to wine tasting
•    NZWINEPRO cater from 2 - 60 persons
•    Buy vineyard only reserve wines from the cellar door
•    Winery endorsed guides with industry experience

•    All prices include 15% GST (Goods & Services Tax)

•    Inclusive open menu single course lunches groups 2- 9 pax    10+ pax will be on set menus       

•    Fully licensed passenger service operator
•    Tours subject to availability
•    Times and itineraries may vary from those advertised
•    Prices valid to 31st March 2017
•    NZWINEPRO reserves the right to alter prices where necessary
•    Auckland Regional Parks approved tour operator
•    Qualmark™ endorsed visitor activity
•    Please let us know if you have any specific allergies or special dietary requirements

•    Tours do not operate on the following days 25 & 26th December, 1st and 2nd January, Anzac Day & Good Friday  


Cancellation Policy

Where a client has made an enquiry but fails to follow through by booking through the website booking system, at our discretion we reserve the right to terminate the reservation within 48 hours. We will notify the client by email of this cancellation.

Where a client has booked and paid the full value of the tour by credit card directly to NZWINEPRO or through BookIt, which is the booking payment platform in the NZWINEPRO website :


  • Cancellation within 48 hours of the tour date will incur a 50% fee of the full price paid
  • Cancellation within 24 hours or no shows will incur a 100% fee of the full paid price
  • Refunds from Bookit through cancellation may incur a NZ$20 fee to BookIt. This is at the discretion of NZ Wine Promotions Ltd and BookIt.
  • Gobook - Cancellation within 48 hours incurs forfeiture of the voucher

NZWINEPRO Gift Vouchers and all other second and third party vouchers, contract promotional incentives or prizes are non refundable.


Corporate Bookings 

A deposit of 50 % is required to confirm a booking.

The balance of the quote must be paid within 48 hours of departure.

 

Where a corporate or group booking deposit has been paid:


  • Cancellation between 8 -14 days of the tour date will incur a 25% fee of the deposit
  • Cancellation between 1 and 7 days of the tour date will incur a 50% fee of the deposit
  • Cancellation within 24 hours of the tour date departure time will incur a 100% fee of the deposit

For all group bookings final numbers must be emailed and received no later than 48 hours prior to departure


Where payments have been made directly to NZWINEPRO outside Bookit, refunds made to clients will be to the client's credit card or by bank direct credit. 
All refunds by credit card and Bookit may incur a 3% processing refund fee



These terms and conditions meet the outline required for your legal protection under the New Zealand Fair Trading Act 1986 and the Consumer Guarantees Act 1993


Luxury Travel Guide Winner 2016

NZWINEPRO Blog

NZWINEPRO AWARDED MOST LUXURY WINE TASTING EXPERINCE 2017 - AUCKLAND

We've won two great awards with the most recent being "Most Luxury Wine Tasting Experience 2017 - Auckland by Apac Insider Magazine in the New Zealand Business Awards 2017. We've

MORE

NZWINEPRO - Number 1 ranked wine and food tour in Auckland by TripAdvisor

It's been an incredible summer and I'm pleased to have retained the title of Number 1 Wine and Food Tour (and the number 2 tour in the whole of Auckland)

MORE

May 2017 Special Deals & Booked Tours! 

Solo Travellers may book any of these tours - contact tours@nzwinepro.co.nz or telephone 021 464 469


Sunday 21st May  Muriwai Scenic Wine Tour - 10.00am  - 1.30pm $110pp

Wednesday 24th -   - Fully booked / No Availability

Thursday 25th - Fully booked / No Availability

Friday 26th  - Fully booked / No Availability


CONTACT THE OFFICE TO TAKE ADVANTAGE OF THESE PRICES - TEL 0800 WINETOUR


In association with Villa Maria Estate, we are giving a complimentary bottle of Villa Maria Estate Private Bin Wine with every full priced tour booked for 2 or more pax from now until the end of May - You MUST use the code:  VMNZWP - PBPROMO16 when you book through the website. Does not apply to discounted tours.